Start with consultation
Require accurate load information, lawful schedules, delay notification and a process to resolve unsafe requests. Set evidence expectations that reflect risk and each party’s actual influence.
Clause topics
- Shared safety information and named contacts.
- Realistic delivery expectations and changes.
- Driver fitness, vehicle suitability and loading checks.
- Non-punitive escalation and corrective actions.
- Risk-based assurance and review.
Limits
A contractual clause does not transfer or remove statutory duties. Use the downloadable assurance checklist as discussion prompts, then obtain legal advice on final terms.
Source and scope
Read the official 2026 Master Code and registered Code PDF. This independent CoR Australia guidance illustrates controls and evidence to consider; it is not the regulator’s publication, an exhaustive checklist, legal advice or a compliance certificate. Select controls for your circumstances so far as is reasonably practicable. The HVNL operates in participating jurisdictions, not Western Australia or the Northern Territory.